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Improve Quality and Increase Revenue

Medical   |   Manufacturing   |   Cyber Security

Accurate, User-Friendly Documentation and Training 

Few companies have the in-house technical writing and training resources to deliver up-to-date instructions, procedures, and learning programs. For over 30 years, we’ve helped companies in regulated industries - such as medical device, manufacturing, and insurance companies - to create, capture, and deploy the right information to meet compliance regulations and improve product adoption. How can we help you?


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Product Manager

You’re responsible for guiding the success of a product launch, which takes cross-functional leadership skills as you coordinate between engineering, quality, regulatory, and other departments. Aligning the creation of the instructions with product development and regulatory submission schedules can ensure you meet your product launch date.

To create your documents, we will:

  • Work closely with engineers and subject matter experts throughout the project to ensure accuracy
  • Develop technical documentation to ensure FDA/regulatory compliance
  • Train customers, sales, and service personnel on new product features and functionality

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Quality Manager

As a Quality Manager, you’re charged with adhering to standards amidst strained resources, communication barriers, and ever-changing product specifications. Well-written procedures not only help you meet compliance regulations, but ensure consistency and minimize company risk. Novatek’s team of professional technical writers will observe, evaluate, and write your process documentation so your team can focus on meeting deadlines. 

We deliver:

  • Quality system framework
  • Workflows
  • Standard Operating Procedures
  • Work instructions
  • QMS training

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IT Manager

Your company has the IT infrastructure in place to guard against cyber attacks. But no matter how sophisticated your technology, ongoing employee cyber awareness training and up-to-date policies and procedures are required to ensure that your company is meeting government cyber security regulations and delivering the security your customers demand.

We provide:

  • Incident response plan
  • Disaster recovery plan
  • Business continuity plan
  • Employee cyber awareness training



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Marketing Manager

As a marketing professional, you help drive the success of your product through effective communication, in both the company and the marketplace. Customers and sales teams alike require on-demand training, tutorials, and quick-start guides that are easy to follow.

Partnering with Novatek helps deliver a seamless customer experience and enhances your brand’s reputation in the process. Our experienced team partners with you and your subject matter experts to develop:

  • Instructor-led training
  • eLearning
  • Webinars
  • Quick-start guides
  • Reference guides

Additional resources:

Outsource your documentation and training to our experienced team. We welcome the chance to show you how we can help you reduce risk and cost while improving quality.

Let us prove it—we can start our working relationship small and build from there.


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