Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

How to Manage Business Productivity in Evolving Virtual  Workplaces

This week, Rochester, NY, home of Novatek’s office, was hit hard with record snowfall that crippled roads across the region. Since most employers did not close their offices, or at least not until mid-day, most workers spent their day sitting in traffic ...
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