Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

2017 State of Knowledge Survey: Considerations & Insights for Medical Device and Manufacturing Industries

A key to keeping up with fast-paced and ever-changing industries is monitoring trends year over year and staying up to date with the leaders of those markets. Novatek's State of Knowledge survey and report helps manufacturers gain insight and share their ...
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Online Training Models: 8 Tips to Successfully Train a Growing Global Workforce

For years, the move to online training has been a developing trend for most companies with a growing workforce. While advancements in technology and changing landscapes have made digital training common, establishing a useful online program can be ...
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Artificial Intelligence & Customer Service: Technical Documentation & Documented Processes are Key

As technology continues to change the methods of daily interactions, manufacturers are starting to see these changes impact the customer service dynamic. Customers are using chatbots every day, from Siri to Alexa, and advances in artificial intelligence ...
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Containing Costs and Empowering Patients Through Digital Health

We live in a world today that's connected wirelessly. As healthcare delivery transitions to accountable care and the patient experience becomes the focus, technology-enabled care provides opportunities to meet the needs of rural populations, adjust to ...
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Medical Device Product Launch Series: Reviewing MedTech 2016

In our annual deep-dive into the medical device industry, and how market and technology changes drive marketing, product launch, sales and service models, Novatek and Launch Team take a look at the industry outlook for the coming year and how the medical ...
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