Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

Telemedicine Training: What Medical Device Product Managers Need to Consider

Telemedicine is one of the most significant shifts in our industry, with significant impact on healthcare staff, processes, and infrastructure. Healthcare industry research suggests:
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Medical Device & Cyber Security: Top Concerns in an Era of Uncertainty

The medical device market continues to grow steadily, estimated at 2.8% annually for the next five years, despite reform uncertainty and regulatory changes. According to PwC’s 2017 study, major trends in medical device in 2017 include:
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Artificial Intelligence & Customer Service: Technical Documentation & Documented Processes are Key

As technology continues to change the methods of daily interactions, manufacturers are starting to see these changes impact the customer service dynamic. Customers are using chatbots every day, from Siri to Alexa, and advances in artificial intelligence ...
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Containing Costs and Empowering Patients Through Digital Health

We live in a world today that's connected wirelessly. As healthcare delivery transitions to accountable care and the patient experience becomes the focus, technology-enabled care provides opportunities to meet the needs of rural populations, adjust to ...
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Medical Device Product Launch: Barriers & Pathways to Telemedicine Adoption – A Case Study

In our annual deep-dive into the medical device industry, Novatek and Launch Team take a look at and how market and technology changes drive marketing, sales and service models in the medical device companies we work with and talk with each day.
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