Telemedicine is one of the most significant shifts in our industry, with significant impact on healthcare staff, processes, and infrastructure. Healthcare industry research suggests:Read More
The Novatek Blog
Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.
The medical device market continues to grow steadily, estimated at 2.8% annually for the next five years, despite reform uncertainty and regulatory changes. According to PwC’s 2017 study, major trends in medical device in 2017 include:Read More
As technology continues to change the methods of daily interactions, manufacturers are starting to see these changes impact the customer service dynamic. Customers are using chatbots every day, from Siri to Alexa, and advances in artificial intelligence (AI) have led to a point where it can be used effectively for customer service. Some companies, such as American Express, have implemented chatbots so successfully that they actually improved the customer experience! Is your business ready to make the move?Read More
We live in a world today that's connected wirelessly. As healthcare delivery transitions to accountable care and the patient experience becomes the focus, technology-enabled care provides opportunities to meet the needs of rural populations, adjust to demographic trends, and contain the cost of inflation.Read More
In our annual deep-dive into the medical device industry, Novatek and Launch Team take a look at and how market and technology changes drive marketing, sales and service models in the medical device companies we work with and talk with each day.Read More
In our annual deep-dive into the medical device industry, and how market and technology changes drive marketing, product launch, sales and service models, Novatek and Launch Team take a look at the industry outlook for the coming year and how the medical device companies we work with are responding.Read More