Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

InfoPros and Novatek Communications Announce Merger

Our combined company is poised to be a leader in technical documentation and courseware development solutions for industry sectors in technology, manufacturing, finance, medical devices, healthcare, and more.
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Writing for Your Audience: 6 Steps for Creating Technical Documentation That Gets Used

Good technical documentation doesn’t just happen. Producing professional content that's both technically accurate and user-friendly is a highly specific skill. While many companies have subject matter experts (SMEs) in-house, they may not have a ...
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6 Key Project Management Skills for Product Managers

Good product managers are continuously looking to looking for opportunities to improve their skills, for themselves and their teams. One of the most important areas for a product manager to develop knowledge is on documentation project management.
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Finding an Invaluable Technical Writer for Your Product Launch

When the Rochester Democrat & Chronicle newspaper contacted me last month to do a “Hot Jobs” feature on a Novatek Technical Writer, I was thrilled! Technical writing is perceived by many manufacturers as a necessary evil and is often an afterthought that ...
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How to Avoid Risking Your Reputation with Bad Product Manuals

Well-established writing skills are an important factor in company reputation and consumer perception. If a business doesn't hold technical writing in high regard, it will be noticed. Almost every buyer has had an experience with instruction manuals or ...
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