Good technical documentation doesn’t just happen. Producing professional content that's both technically accurate and user-friendly is a highly specific skill. While many companies have subject matter experts (SMEs) in-house, they may not have a professional writer on staff who can translate complicated product knowledge into content that's easily understood by the end-user.
The Novatek Blog
Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.
Good product managers are continuously looking to looking for opportunities to improve their skills, for themselves and their teams. One of the most important areas for a product manager to develop knowledge is on documentation project management.
When the Rochester Democrat & Chronicle newspaper contacted me last month to do a “Hot Jobs” feature on a Novatek Technical Writer, I was thrilled! Technical writing is perceived by many manufacturers as a necessary evil and is often an afterthought that becomes a sudden, urgent need in the weeks before a new product launch. So highlighting the true value of the profession was a welcome opportunity.Read More
Well-established writing skills are an important factor in company reputation and consumer perception. If a business doesn't hold technical writing in high regard, it will be noticed. Almost every buyer has had an experience with instruction manuals or user guides that make assembly or use nearly impossible. In moments like those, it is even more evident how much value a professional technical writer can offer to a company.Read More
The technical writing profession is made up of individuals with a unique mix of technical and communication skills. To succeed in the profession, technical writers need to understand what they are writing about. That means they either need previous knowledge or experience in the specific industry, or they need to be given enough time to learn about the equipment, device, or system prior to writing about it.