The Novatek Blog

Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

Reduce Compliance-Related Stress with Effective Project Management Techniques

Posted by Amy Castronova on Fri, Oct 12, 2018

Workplace stress is not uncommon, especially for those who work in a heavily regulated industry, such as medical device manufacturing, where FDA compliance deadlines loom.

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Topics: outsourcing, regulated industries, Business productivity

FAQs:  How and Why to Budget for Medical Device Product Documentation

Posted by Amy Castronova on Thu, Sep 27, 2018

When launching a medical device product, providing easy-to-use, accurate instructions are critical  in order to operate, service, or sell the device. But developing highly professional product documentation requires a certain skill set that may extend beyond the manufacturer's internal resources. 

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Topics: product launch, Frequently Asked Questions, documentation, medical device launch, controlling cost, outsourcing, product documentation

Writing for Your Audience: 6 Steps for Creating Technical Documentation  That Gets Used

Posted by Amy Castronova on Thu, Sep 06, 2018

Good technical documentation doesn’t just happen. Producing professional content that's both technically accurate and user-friendly is a highly specific skill. While many companies have subject matter experts (SMEs) in-house, they may not have a professional writer on staff who can translate complicated product knowledge into content that's easily understood by the end-user. 

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Topics: technical writing services, technical writer, product documentation, usability, documentation, regulated industries, technical writing, outsourcing

Planning for Outsourced Technical Documentation Services in Medical Device Companies

Posted by Amy Castronova on Wed, Jun 27, 2018

All product managers have carefully designed plans and well thought out strategies to achieving objectives. For medical device manufacturers, technical documentation should be one of those carefully planned strategies needed to achieve product success and regulatory compliance. And a technical writing team is a key player in achieving that goal.

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Topics: outsourcing, technical writing

6 Skills  Needed to Create Successful Technical Documentation

Posted by Amy Castronova on Tue, Jun 19, 2018

Like in any profession, becoming a technical writer requires a mastery of certain skill sets. The following are the top six skills a modern day technical writer needs to bring to the table to be a successfully develop technical documentation:
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Topics: outsourcing, technical writing, technical writing services

3 Reasons Why Outsourced Technical Writing is Your Solution to Product Launch Success

Posted by Amy Castronova on Tue, Jun 12, 2018

Documentation nightmares can be a headache for product managers, instructional designers, or project managers. In our years of experience as an outsourced technical writing company, we have heard a lot of stories about technical documentation gone wrong. We usually hear something that sounds like...

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Topics: outsourcing, technical writing, controlling cost

Documentation of Quality System Processes: Speeding FDA Audits in Medical Device Manufacturing

Posted by Amy Castronova on Wed, May 30, 2018

Working in one of the most regulated industries, medical device manufacturers are subject to stricter requirements and audits by the US Food and Drug Administration (FDA). Quality system implementation and management makes compliance more easily achievable for manufacturers. However, failure to implement can result in product quality and regulatory compliance issues as well as a lack of process improvements.

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Topics: outsourcing, controlling cost, Process documentation

Medical Device Training: Why You Should be Using Blended Learning

Posted by Amy Castronova on Fri, May 18, 2018

Because it's so important to product adoption and success, medical device training can be a big dilemma for many manufacturers. If you're looking for a solution to your training program, consider blended learning. Blended learning combines conventional instructor-led classroom learning with online and mobile learning. This mixture of learning styles provides a more flexible and comprehensive knowledge-transfer experience for participants. Freeing instruction, information, and interaction from time and place is an ideal solution for individuals with access to today’s instant technology. Plus, blended learning programs can provide organizations with cost savings.

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Topics: outsourcing, training solutions, medical device launch

 Kick-start Your Product Documentation Plan with Effective Project Estimating

Posted by Amy Castronova on Fri, Apr 06, 2018

For product managers planning for a technical documentation project, there are key budget and timeline questions that have to be answered before kickoff:
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Topics: outsourcing, product documentation, documentation

Determining Your Savings with Outsourced Technical Writing: What's the real ROI?

Posted by Amy Castronova on Fri, Mar 23, 2018

Determining when it makes sense for your company to outsource technical writing is fairly easy when you calculate the savings.

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Topics: outsourcing, controlling cost, technical writing