The Novatek Blog

Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

Employee Onboarding: Training and Documentation Tips to Improve Productivity & Retention

Posted by Amy Castronova on Fri, Jun 16, 2017

In a recent study by BambooHR, the importance of onboarding was clear. Losing a newly hired employee costs nearly two times the employee's annual salary in wasted hiring and re-hiring activity.

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Topics: training solutions, knowledge transfer

Capitalize on the New Year: 4 Tips for Using Knowledge Transfer to Capture Company Expertise

Posted by Amy Castronova on Fri, Jan 13, 2017

It’s a fresh start, and for many manufacturers, the arrival of 2017 brings with it the possibility of large retirement waves. Now is the time to consider prioritizing knowledge transfer from retiring experts to new or less experienced employees.

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Topics: knowledge transfer

Rethinking Training:  Using Blended Learning Solutions  to Maximize Retention

Posted by Amy Castronova on Fri, Nov 18, 2016

Despite the numerous training modalities available today, most manufacturers that enlist Novatek to create or improve training programs are currently using only one method. These companies have exclusively used instructor-led training because their belief is that they must travel to customer sites to train them, or they’ve adopted online training and are trying to make-do with one-size fits all.

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Topics: training solutions, knowledge transfer

Medical Device Product Launch Series: Knowledge Transfer in Medical Device Companies

Posted by Aimee Schenck on Fri, Sep 23, 2016

In our annual deep-dive into the medical device industry, and how market and technology changes drive marketing, product launch, sales and service models, Novatek and Launch Team take a look at the industry outlook for the coming year and how the medical device companies we work with are responding.

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Topics: medical device launch, knowledge transfer

Download Round-up: Useful Technical Documentation Items You May Have Missed

Posted by Aimee Schenck on Fri, Jun 17, 2016

At Novatek, we continuously strive to provide clients and readers with information that will be most beneficial in their daily work. When it comes to technical content, we want to ensure they have the resources they need to make their company successful. When we advise on various topics on our blog and create resources to download on our website, we aim to provide readers with our expert knowledge and time-tested materials that reinforce successful approaches to product launch, process protection, and knowledge transfer.

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Topics: product launch, trends, documentation, knowledge transfer

Knowledge Transfer Case Study: Closing the Knowledge Gap

Posted by Aimee Schenck on Fri, Mar 25, 2016

Knowledge transfer is at the forefront of business development for companies who are at risk of losing key employees in the coming years. Novatek's Economic Gardening team has found that recent expansions of the US oil and gas industry combined with the retirement of experienced supervisors is causing overstretched construction firms to rethink their recruiting, training, and succession plans. As the risks of losing the on-the-job knowledge these employees possess becomes more evident, companies are developing management training and knowledge transfer programs to shift knowledge from senior and retiring employees to the next generation.

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Topics: knowledge transfer

Knowledge Transfer Case Study: Identify Needs Early  for a Well-Established Approach

Posted by Aimee Schenck on Fri, Feb 26, 2016

Novatek's Economic Gardening team recently referred to the Project Management Institute's (PMI) annual study on successful company strategy to reaffirm the importance of knowledge transfer in organizational practices. The study is done each year to provide evidence that successful strategies lead to successful projects and programs. The 2015 study reported that "high-performing organizations are significantly more likely to focus on talent management, establishing ongoing training, and formal, effective knowledge transfer."

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Topics: knowledge transfer

Knowledge Transfer Case Study: Preparing Younger Generations for Leadership Roles

Posted by Aimee Schenck on Fri, Jan 29, 2016

With retirement waves looming in the coming years, many companies have started taking precautions to prevent losing expert knowledge with those employees. While the approaches vary based on industry, company size, and need, the foundation of knowledge transfer programs are often similar.

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Topics: training solutions, documentation, knowledge transfer

How to Successfully Transfer Knowledge & Expertise from Your Retiring Workforce

Posted by Aimee Schenck on Fri, Jan 22, 2016

Workforce demographics are changing and many companies are predicting a large wave of retirement to occur in the next few years. Industries such as manufacturing are particularly at risk, with 40% of their employees nearing retirement. So how do they ensure that expertise and knowledge isn't lost when Baby Boomers leave the company?

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Topics: training solutions, knowledge transfer

Successful Knowledge Capture in Advanced Manufacturing & Medical Devices

Posted by Aimee Schenck on Fri, Jan 15, 2016

For the past 15 years, Novatek’s technical writing, documentation, and training team have worked with Ortho Clinical Diagnostics (OCD) to ensure compliance, quality, and usability in their medical device products. In this interview, Rick Wetzel, Operations Training Manager for OCD, shares his insights on industry trends and their impact on training a highly skilled workforce.

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Topics: trends, knowledge transfer