When launching a medical device product, providing easy-to-use, accurate instructions are critical in order to operate, service, or sell the device. But developing highly professional product documentation requires a certain skill set that may extend beyond the manufacturer's internal resources.Read More
The Novatek Blog
Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.
Documentation nightmares can be a headache for product managers, instructional designers, or project managers. In our years of experience as an outsourced technical writing company, we have heard a lot of stories about technical documentation gone wrong. We usually hear something that sounds like...
Working in one of the most regulated industries, medical device manufacturers are subject to stricter requirements and audits by the US Food and Drug Administration (FDA). Quality system implementation and management makes compliance more easily achievable for manufacturers. However, failure to implement can result in product quality and regulatory compliance issues as well as a lack of process improvements.
What is scope creep?
All technical writing projects for a new product have a defined set of deliverables and a delivery date to support the success of the product launch. The steps and tasks needed to meet the deliverable expectations are considered the project scope. Professional technical writers build detailed project schedules to ensure that the entire scope of activities is completed by the delivery date. However, any variation in the project scope can affect the delivery date and, ultimately, the success of the product launch.
Scope creep (also called requirement creep and feature creep) is the term used to refer to any change in a project's original purpose, timeline, and budget after the project work has started. The bane of project managers and project teams, scope creep can sabotage a technical writing project—unless it is identified and controlled by the project manager.Read More
As an outsourced technical writing company, we frequently receive panic calls from product managers describing documentation nightmares that sound something like...Read More
As 2017 nears, manufacturers are busy determining next year’s priority products and programs, budgeting projects, and determining resource needs for the upcoming year. When it comes to planning for product instructions, technical manuals, and training, most Product Managers take a guess at the hours, budget, and talent required.Read More
Novatek helps manufacturers prepare for product launches by ensuring that all user audiences have the appropriate and accurate knowledge needed to use, service, or sell the equipment or device. In their pursuit to learn the best practices for success, manufacturers from small to large frequently ask similar questions.Read More
Novatek is currently working with a number of manufacturing clients that are struggling to get new operators up to speed quickly. The scenarios vary from offshoring to operators that don’t speak English as a first language to moving a manufacturing plant across the country. However, in every scenario the client concerns are the same.Read More