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Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

2017 State of Knowledge Survey: Considerations & Insights for Medical Device and Manufacturing Industries

A key to keeping up with fast-paced and ever-changing industries is monitoring trends year over year and staying up to date with the leaders of those markets. Novatek's State of Knowledge survey and report helps manufacturers gain insight and share their ...
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Online Training Models: 8 Tips to Successfully Train a Growing Global Workforce

For years, the move to online training has been a developing trend for most companies with a growing workforce. While advancements in technology and changing landscapes have made digital training common, establishing a useful online program can be ...
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How to Avoid Losing Customers with User-Friendly Technical Documents

The #1 reason manufacturers call Novatek after a technical manual is written internally is because it is not user-friendly. As a result, customers regularly complain about the lack of, or difficulty of, the technical manual and customer technical support ...
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Use Documentation Process to Reduce Your December Stress Levels

Holiday season has begun, and for many that means the busiest month of the year is about to begin. December not only brings year-end documentation projects to finish, but we also have holiday commitments to family and friends that need to be scheduled ...
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How to Estimate Your 2017 Technical Writing Projects

As 2017 nears, manufacturers are busy determining next year’s priority products and programs, budgeting projects, and determining resource needs for the upcoming year. When it comes to planning for product instructions, technical manuals, and training, ...
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