The Novatek Blog

Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

27 Essential Questions for New Product Launch Documentation

Posted by Amy Castronova on Fri, Jul 14, 2017

How do you take an idea and turn it into a commercially viable product? From development to product launch, there are many questions that companies must answer. Last month, we attended a “Lunch-N-Learn” hosted by High Tech Rochester and presented by our strategic partner, Sparton Corporation, which addressed these questions.

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Topics: training solutions; sales training, product launch, documentation

Developing Effective Standard Operating Procedures

Posted by Amy Castronova on Fri, Jun 30, 2017

Many businesses develop Standard Operating Procedures (SOPs) to ensure consistency in their processes, improve product quality, and prevent health and safety issues. An SOP is a written set of step-by-step instructions on how employees should complete a specific task or process. Its purpose is to ensure the successful outcome of the activity each time it is completed. For example, medical device manufacturers establish SOPs to make sure that employees comply with FDA regulations and follow quality management best practices.

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Topics: technical writing services, Business productivity, Process documentation

Employee Onboarding: Training and Documentation Tips to Improve Productivity & Retention

Posted by Amy Castronova on Fri, Jun 16, 2017

In a recent study by BambooHR, the importance of onboarding was clear. Losing a newly hired employee costs nearly two times the employee's annual salary in wasted hiring and re-hiring activity.

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Topics: training solutions, knowledge transfer

6 Tips for Creating Product Documentation That Talks to Your Customer

Posted by Amy Castronova on Fri, Jun 02, 2017

The days of pushing pages and pages of product information on your customers are over. Today’s end users are smart, tech savvy, and connected. Instead of static PDFs, they want searchable data that they can access on-demand via their laptop, iPad, tablet or mobile device.

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Topics: outsourcing, technical writing services

BioOhio Annual Conference Recap: Medical Device Trends and Developments in the Growing Bioscience Industry

Posted by Amy Castronova on Fri, May 19, 2017

BioOhio, the leading organization of bioscience industry support, celebrated it's 30th anniversary last month at it's Annual Conference, which highlighted trends in Ohio's bioscience industry. Conference attendees serve various areas of bioscience, including medical devices, pharmaceuticals, lab equipment, and regenerative medicine.

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Topics: trends, medical device launch

Medical Device Product Launch: How the Process is Changing as the Industry Evolves

Posted by Amy Castronova on Fri, May 05, 2017

Medical device product launch is accelerating, and it's not just incremental changes. Medical device trends and technologies for this coming year are following three themes:

  • Non-invasive
  • Mobile
  • Innovative
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Topics: product launch, trends, medical device launch

2017 State of Knowledge Survey: Considerations & Insights for Medical Device and Manufacturing Industries

Posted by Amy Castronova on Fri, Apr 21, 2017

A key to keeping up with fast-paced and ever-changing industries is monitoring trends year over year and staying up to date with the leaders of those markets. Novatek's State of Knowledge survey and report helps manufacturers gain insight and share their business perspectives on the coming year.

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Topics: Business productivity, trends, regulated industries

When to Consider Outsourcing Technical Writing Services

Posted by Amy Castronova on Fri, Apr 07, 2017

Have you ever wondered why some medical device companies choose to outsource their technical writing services even if they have an in-house technical writing department in place?
 
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Topics: outsourcing, controlling cost, technical writing services

Novatek’s Linda Kniebel addresses product launch questions at BioTech Accelerator

Posted by Amy Castronova on Fri, Mar 24, 2017

At a recent event held by Central New York Biotech Accelerator, a division of Upstate Medical University, Novatek coordinated a panel discussion with experts who provided medical device companies with an in-depth look at what it takes to successfully get a product to market. The event covered critical stages of product launch and FDA approval, including the importance of Instructions for Use (IFUs).

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Topics: product launch, medical device launch, documentation

Ensuring Your Standard Operating Procedures are Effective & Usable

Posted by Amy Castronova on Fri, Mar 10, 2017

Maintaining consistency in business process is essential to successful operations in any organization. For many manufacturers, the development and implementation of Standard Operating Procedures (SOPs) is one way to ensure quality and reduce risks.

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Topics: Process documentation, SOPs