It's MEDTECH season again and, as we do each year, Novatek and Launch Team are taking a close look at the current trends, changes and technologies that are impacting the medical device industry. From product launches to new sales models, we're examining the 2018 outlook and sharing our insights.Read More
The Novatek Blog
Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.
Last week Novatek attended the MEDTECH 2017 in Buffalo, N.Y., the largest gathering of bioscience and medical technology leaders in New York State. This year’s event, “DisruptNY: Harnessing the Power of Partnership,” highlighted the power of collaborative innovation and local partnerships in strengthening the bio/med industry.Read More
It's MEDTECH season again and, as we do each year, Novatek has paired up with Launch Team to take a close look at the current trends, changes and technologies that are impacting the medical device industry. From product launches to new sales models, we're examining the 2018 outlook and sharing our insights.Read More
In a previous blog, Developing a Relationship with Your Technical Writing Services Vendor, we identified three business relationship levels between a company and a technical writing services vendor:
Just a day before the announcement of the Equifax breach, the considerations and primary concerns of cyber security were highlighted at the Innovative Solutions Tech Conference – bringing these risks top of mind for companies operating digitally.Read More
For companies in regulated industries, effective Standard Operating Procedures (SOPs) are important to the ability to manage quality control and process protection. Below we share best practices and tips for developing and managing an SOP process that can help companies meet the challenges that come with regulation standards.
The medical device market continues to grow steadily, estimated at 2.8% annually for the next five years, despite reform uncertainty and regulatory changes. According to PwC’s 2017 study, major trends in medical device in 2017 include:Read More
Your end user is changing, and so is the way they access information. Customers don’t want to read a 75-page manual. They want answers on demand: easily navigated, quick access to product documentation. Well-written, user-friendly documentation provides this easy accessibility, which increases customer satisfaction and ultimately benefits the company's bottom line. User-friendly documentation is:Read More
Artificial Intelligence (AI), such as chatbots, is increasingly within reach for many businesses as customer service shifts to the web. Many companies looking to implement an element of AI in their customer service will discover that the technology only exacerbates a common problem: inconsistent and undocumented customer service policies and processes.Read More
Topics: Process documentation