The Novatek Blog

Advice and best practices for writing SOPs, training for product launch, outsourcing technical documentation, and more.

Improving Customer Relationships: 10 Ways Your Medical Device Product Launch Can Beat the Competition

Posted by Amy Castronova on Wed, Apr 18, 2018

The changing landscape of the medical device market has manufacturers reassessing their go-to-market and sales strategies. Two of the major changes impacting medical device product launch plans include:

Read More

Topics: product launch

 Kick-start Your Product Documentation Plan with Effective Project Estimating

Posted by Amy Castronova on Fri, Apr 06, 2018

For product managers planning for a technical documentation project, there are key budget and timeline questions that have to be answered before kickoff:
Read More

Topics: outsourcing, documentation, product documentation

Determining Your Savings with Outsourced Technical Writing: What's the real ROI?

Posted by Amy Castronova on Fri, Mar 23, 2018

Determining when it makes sense for your company to outsource technical writing is fairly easy when you calculate the savings.

Read More

Topics: outsourcing, controlling cost, technical writing

Telemedicine Training: What Medical Device Product Managers Need to Consider

Posted by Amy Castronova on Mon, Mar 05, 2018

Telemedicine is one of the most significant shifts in our industry, with significant impact on healthcare staff, processes, and infrastructure. Healthcare industry research suggests:

Read More

Topics: training solutions, Digital Health, Telemedicine

4 Rules for Training for Medical Device Sales Representatives

Posted by Amy Castronova on Tue, Feb 20, 2018

Having created effective training programs for medical device sales representatives for over 25 years, we've seen that training methods are not one-size-fits-all. Each audience is different in terms of current knowledge, learning styles, and how they will use the knowledge gained during training. Any good instructional designer will start by evaluating these variations in order to choose the training methods that will produce the desired results. 

Here are some important points to keep in mind when creating training for sales representatives:

Read More

Topics: training solutions

5 Tips for Outsourcing Technical Documentation: Managing Scope Creep

Posted by Amy Castronova on Thu, Feb 01, 2018

What is scope creep?

All technical writing projects for a new product have a defined set of deliverables and a delivery date to support the success of the product launch. The steps and tasks needed to meet the deliverable expectations are considered the project scope. Professional technical writers build detailed project schedules to ensure that the entire scope of activities is completed by the delivery date. However, any variation in the project scope can affect the delivery date and, ultimately, the success of the product launch. 

Scope creep (also called requirement creep and feature creep) is the term used to refer to any change in a project's original purpose, timeline, and budget after the project work has started. The bane of project managers and project teams, scope creep can sabotage a technical writing project—unless it is identified and controlled by the project manager.

Read More

Topics: controlling cost, Business productivity

Where Does Your Quality Documentation Fit in the Project Plan?

Posted by Amy Castronova on Fri, Jan 26, 2018

As a documentation manager, at what point in the project life cycle do to you begin developing Quality Documentation? Some managers might wait until a project is almost completed to introduce this documentation, but doing so can make tasks harder to coordinate and leave your technical writers pressed for time.

Read More

Topics: outsourcing, technical writing services

Happy Holidays!

Posted by Amy Castronova on Mon, Dec 25, 2017

From our team to yours, we wish a happy and healthy holiday season. We look forward to seeing you in 2018!


Read More

10 Basic Technical Writing Practices for Subject Matter Experts

Posted by Amy Castronova on Fri, Dec 08, 2017

Standard Operating Procedures (SOPs) are written instructions that a worker follows to perform a given task consistently and effectively. These documents communicate who will perform the task, what materials are necessary, where and when when the task must be performed, and how the worker will execute the task. Well-written SOPs are a cornerstone of quality system documentation, and they contribute to the scalability of a company. 

Read More

Topics: technical writing, Quality System documentation, Process documentation

How to Make Your Medical Device Startup Look Less Like a Startup

Posted by Amy Castronova on Tue, Nov 21, 2017

It's MEDTECH season again and, as we do each year, Novatek and Launch Team are taking a close look at the current trends, changes and technologies that are impacting the medical device industry. From product launches to new sales models, we're examining the 2018 outlook and sharing our insights.

Read More

Topics: Process documentation, medical device launch, cyber security