Since our inception over 30 years ago, we’ve specialized in technical communications. We’ve since grown into a full-service training and technical writing outsourcing company: supporting the ever-changing needs of regulated industries, medical device companies, and manufacturing or process-focused industries. Through the creation of technical documentation and training programs, we help our clients meet compliance and improve product adoption.
We’ve received countless small business and quality awards. At our core, we are a second-generation family business that delivers on its reputation: to help you succeed.
As technology evolves, so do the skills of our writers. Some of the authoring tools we use:
Whether working at your office or ours, our team of technical writers, editors, and instructional designers are experienced, process- and detail-oriented, and proven to deliver. We have the tools to assess audience needs, gather technical specifications and user requirements, and bridge the common gap between marketing and engineering. These assets allow us to develop effective product and process documentation and training, on time and on budget.
Our seasoned team is ready to help you meet deadlines.
“Novatek is quick to respond to our needs; their staff is experienced and professional. They evaluated our existing training model and recommended a new eLearning solution that engaged our customers and provided immediate feedback on their progress. The flexibility and interactivity set us apart from our competition.”
– Bill Pritchard, Manager, Worldwide Training and Development, Ortho-Clinical Diagnostics, a Johnson & Johnson Company